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First you need to recover your username by going to the Sign in option then go to the sign in page and select "Forgot username?" Select.
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Here you enter your email address, social security number and date of birth, select the "Next" option and you will see that your username has been entered in the username field itself.
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First you can find the address of your local SSA office by entering your zip code at the office locator link or by calling 800‐772‐1213 (TTY 800‐325‐0778). You can then send a letter to the following address detailing your complaint.
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You have to be a top earner to have the maximum Social Security payout. For this you have to earn maximum salary base for at least 35 years.
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For 2021, the Social Security pay base was $142,800.
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Next steps